Stillwater Medical Center issued a statement Wednesday saying the healthcare system continues to progress after the major computer system crash on June 13. The problems were caused by an external malware attack, SMC confirmed in the statement.
Computer and telephone systems at the hospital and its clinics went offline during the attack. Patients reported that their appointments were canceled because their charts and records were not accessible following a system-wide computer failure.
Some patients trying to get information from their providers reported having difficulty reaching them by phone.
The June 13 scanner traffic indicated that patients were being diverted from the hospital.
SMC public relations director Shyla Eggers told News Press the hijackings may have been linked to computer issues, but said the next day patients were no longer turned away from the SMC.
SMC was working to get systems back online as quickly as possible and would look for ways to improve existing security measures, Eggers said. The hospital remained operational and continued to provide patient care.
He is committed to making patients the top priority.
SMC had a few words of comfort for those concerned as a result of the attack.
“While the investigation is still ongoing, there is no evidence that any patient or employee information has been compromised. Today the majority of all patient care software has been reinstated. and are operating at full capacity. We are extremely grateful for your patience and support so far and ask that you continue to be patient as we work to bring more and more of our technology back online. “