Maine public safety group calls for new computer system

(TNS) – A Franklin County public safety group that uses a computer-assisted dispatch and record-keeping program for emergency services asked commissioners on Tuesday to set aside $500,000 in federal grant money for a new system. .

The Information Management Corp., better known as IMC, will not go away but is not expected to receive any further upgrades in the future, said Amanda Simoneau, deputy director of emergency management.

The group is working on a communication solution. They looked at a few systems, Jay Police Chief Richard Caton IV said.


The current system has existed since the 1990s, according to the commissioners. Caton said Jay has had the program since 2006.

Commissioners signed a deal with the company in 2011 to get the system for the sheriff’s office and dispatchers.

“It was implemented in 2012,” Simoneau said.

Franklin County was one of the last counties to follow the IMC program.

An estimate for the CentralSquare Pro system, which is part of Information Management Corp., is $710,000, Caton said.

The county’s emergency management agency plans to apply for a $113,000 grant from the U.S. Department of Homeland Security that could be used to lower the price, Simoneau said.

In addition to the grant, the cities would continue to pay maintenance costs for the program, which he estimated at around $90,000 to $100,000. Some of the county’s unorganized territory tax increase funding funds would reduce the overall cost, Caton said.

The CentralSquare software is more user-friendly than another they considered for around $1.8 million, Simoneau said.

If the county decides to move forward in the future, a custom system will be built to meet Franklin County’s needs, Simoneau said.

The current system does not have a jail module for entering data, County Lt. David Rackliffe said. The system keeps records of calls to dispatch, law enforcement, fire departments and other emergency systems, he said.

Tim Hardy, the county’s director of emergency management, asked the commissioners to put a placeholder for the use of about $500,000 of the city’s allocation from the American Rescue Plan Act. The county received approximately $2.9 million of the expected $5.86 million.

Commissioner Lance Harvell of Farmington asked the group to provide more details on the cost breakdown.

The new program would not be available until at least 2024.

© 2022 The Sun Journal (Lewiston, Maine). Distributed by Tribune Content Agency, LLC.

Gordon K. Morehouse