Delays for American Airlines, JetBlue, and Alaska Airlines passengers due to an airline computer outage early Friday ended, as were long lines of travelers at East Boston’s Logan International Airport, officials said.
The outage of the Saber system used by the three airlines lasted about two hours and the resulting number of passengers had reduced by 8:15 a.m., according to Massport and airline officials. The cause of the computer failure was not disclosed by Saber.
Due to an earlier nationwide system failure that has been corrected, flights are experiencing delays. Please check with your airline for more information.
– Boston Logan International Airport (@BostonLogan) May 21, 2021
In a statement, American Airlines said its software company Saber “had a technical problem that affected several carriers, including American.” He said the issue was resolved around 5:30 a.m.
New York’s John F. Kennedy Airport tweeted that Jet Blue was also experiencing system-wide issues, confirming around 6 a.m. that it was operating again. The airport has always urged travelers to allow more time for their travel plans on Friday.
The check-in system for American Airlines and JetBlue is back, but please allow extra time for your travel plans
– Kennedy Airport. Wear a face cover. (@ airportJFK) May 21, 2021
This story will be updated as more information becomes available.