King Kullen says his computer system was hacked, affecting electronic payments
King Kullen’s computer systems were hacked, affecting the grocer’s ability to accept electronic payments, according to the company president.
On Sept. 16, the Hauppauge-based grocery chain suffered an “unauthorized entry into our corporate information systems, causing some store and corporate functions to be disrupted,” said Joseph W. Brown, president. and Chief Operating Officer of King’s Kullen. in a statement Friday.
The breach affected the chain’s ability to process debits and some credit card payments, he said. It also affected the processing of payments made through Electronic Benefits Transfer, or EBT, which allows participants of the Supplemental Nutrition Assistance Program, formerly the food stamp program, to pay for food with special debit cards.
King Kullen’s computer systems are now functional, Brown said, but he did not say when the problem was fixed.
Asked by Newsday whether customer thefts have taken place, King Kullen said: “There is no data stored on our system that would provide access to customer credit or debit activity.”
A forensic examination showed that the company’s employee database had not been compromised, Brown said.
The grocer is “working with the appropriate authorities” to identify the source of the breach and is strengthening its security measures to protect against future incidents, Brown said.
King Kullen declined to provide more information about the hack, including the source of the breach, the date the issue was resolved, the number of stores affected, and the names of the law enforcement agencies involved in the breach. investigation.
King Kullen Grocery Co. Inc. owns 29 King Kullen grocery stores and five Wild by Nature health food stores, all on Long Island.