Ho-Chunk Gaming Wisconsin Dells reopens after ‘major computer system failure’
The tribal casino announced on its official Facebook page that all activities had resumed from August 30, after facing technical difficulties over the weekend. This led to a shutdown which forced the casino to cancel all operations.
After a weekend stop due to “major computer system failure”as advertised on the casino’s Facebook page, Ho-Chunk Gaming in Wisconsin Dells announced its reopening on Monday.
Technical difficulties led to its temporary closure of all property, hotel and RV park amenities over the weekend. The casino continued to post regular updates on its Facebook page to keep customers informed.
The need for system repairs at the facility was shared via Facebook at 8:11 p.m. on August 26. However, the cause of the failure has not been publicly addressed.
“Our IT and management team have been working tirelessly since Wednesday evening to get us back up and running. I want to publicly thank them for a Herculean effort,” said John Phillip, Managing Director in the post. “Also, while this was happening, we took the opportunity to deep clean the entire property.”
According to the latest update, the facility, including slots and table games, the Spirit Bar and the Ho-Chunk Grill, reopened on August 30 and will continue to operate as normal.
The establishment also announced that the The Friday August 27 GMC Acadia Denali contest, which was affected by the system outage, has been rescheduled to Friday September 3. The weekly giveaway program is canceled and guests can pick up this week’s giveaway on September 5, 6, and 7.
Details of other offers or promotions scheduled during the closing days will be announced shortly, according to the Ho-Chunk Gaming Wisconsin Dells Facebook page.