Head of Quality Assurance, Software Engineering
What is the internal culture at URBN?
It’s all about communication and collaboration. There are no silos, no corporate hierarchy. The executives here are normal people who know everyone’s names.
Everything seems very open; open-mindedness, open offices without many doors, open to dogs (on a leash, except at the dog park). And there is no dress code. You are encouraged to express yourself through your clothing and to feel comfortable.
What’s great about URBN is that it has the stability of a business with a startup mentality. There is room to play with ideas, to try things out. If they don’t work, the team can try again. There are a lot of opportunities for creativity.
Tell us a bit about the advantages of working on the URBN campus.
It’s such a creative business that even if you are an accountant, there are plenty of opportunities to profit from the creativity.
Here are some of the advantages available at URBN:
● Fitness and financial well-being opportunities
● Touch-ups and dry cleaning performed on campus
● A corporate newsletter featuring behind-the-scenes content, pet profiles, activities from the people side and more
● Mobile veterinary service
● Discounts at the Franklin Institute
● 6 free sessions with a nutritionist
● Discount cgirls at Fleisher Art Museum
Describe a day in the life of a technologist (or three) at URBN headquarters.
Yen Duong, Software Engineer at URBN: One of the best things is that most of us are clients of the brands we work on. As a user of my product, it’s easy to understand the feedback we get from customers and the issues we need to resolve.
No day is the same. We are rolling out a new code every week. There are always new challenges and we are allowed to research and introduce new technologies.
Caroline fojo, UX Research Manager at URBN: Research is such a strategic place at URBN. We are constantly thinking about our customers and the opportunities for growth. There is no end in sight when dealing with millions of customers. The opportunities are endless which is really exciting.
That Hedman, Software Engineering Manager, Services and Streams at Nuuly: It’s a collaborative effort between technology and fashion. We chat with everyone from customer service to warehouse buyers to stylists what the platform needs to do. I’m working to facilitate this conversation.
It’s so cool to be around people who are passionate about things like packaging design and logistics.
What are you looking for in job applicants?
The hiring process is a little different for each brand and service.
We don’t expect technologists to know all of our brands inside and out. What we really want to see is your coding experience, your passion for new ecommerce technologies, and the ideas you have to get us going. We love to hear suggestions.
Interviews for tech jobs will always be project-based. We will ask you to complete coding challenges and we want to see your GitHub page.
We also want to see what you can add within our relaxed yet entrepreneurial culture. We are looking for good communicators who are able to interact with all of our brands and who are passionate about what they do.