Broomfield Police Department launches computer system upgrade – Broomfield enterprise

The Broomfield Police Department got rid of its outdated software system and officials say the new tool will cut down on paperwork time and allow staff to devote more energy to the community.

The department just completed a multi-year $ 4.5 million upgrade to replace a software system installed in 1998. The major overhaul, which went live last week, saves the department from slow and redundant data entry , so officers spend more time on the streets or working on cases instead of filling out paperwork on an older system, spokeswoman Joleen Reefe said.

It also gives employees better and faster tools to collect information about suspects or cases, meaning they can respond faster and more accurately to a problem or emergency, said Sgt. Steve Griebel.

“With better information, officers can make better decisions,” he said. “This new system was a long time coming.”

The project was an expensive undertaking, in part because the scope of work included choosing a supplier, designing and managing the system, and training the more than 200 employees in the department, according to a memo.

City council voted to approve the costs, saying the price was worth it in the interest of public safety.

The department’s old software system was so old that staff often had to re-enter basic information on multiple screens and had to use several different programs just to find a single photo, compare statistics, or get up-to-date information on a case. said Reefe.

Even simple tasks took a long time, Griebel said. When a person was pulled over for an offense such as speeding, officers had to manually enter driver’s license information, and there was always a possibility that an officer would accidentally enter something wrong, he said. declared. Now agents can simply swipe in a license and have access to the information they need.

Reefe said officers can now more easily obtain information from residents who report crimes using the police department online crime reporting tool.

“They can get to work faster on these reports,” she said.

In a statement, Police Chief Gary Creager said the new software streamlines paperwork, but also increases public safety and officer safety.

The new system “is an exciting opportunity to use new technological tools to work better, smarter and faster,” he said.

When Broomfield bought his old software in 1998, it was intended to serve a town of about 35,000 people. Broomfield has since grown to over 55,000 people and has grown into its own county with a county court system and jail.

Broomfield Police began the update process in 2012 knowing it would be a long time before the new system was in place.

In January 2012, the DELTAWRX department and contractor performed a first scan, which revealed that the PD platform and user interface were severely out of date. The company’s analysis – an 819-page report – also found that data entry procedures were redundant and the system made it difficult for employees to access certain types of data or compare statistics, according to the report. a service note.

Megan Quinn: 303-410-2649, [email protected] or

Gordon K. Morehouse